4t4t is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the rights you hold over your personal information under applicable data protection principles.
4t4t ("the Company", "we", "us", or "our"), operator of the online gaming and sports betting platform accessible at https://4t4t.cam ("the Platform"), is committed to safeguarding the privacy and personal data of all users ("User", "you", or "your") who access or register on our Platform.
This Privacy Policy ("Policy") describes, in clear and transparent terms, the categories of personal data we collect, the purposes for which that data is processed, the legal bases underpinning such processing, the circumstances in which data may be shared with third parties, and the rights available to you in relation to your personal information.
This Policy applies to all personal data collected through the Platform, including data submitted during account registration, identity verification (KYC), payment processing, customer support interactions, and your general use of our games, sports betting markets, and promotional services. By creating a 4t4t account or using any of our services, you acknowledge that you have read and understood this Policy and consent to the processing of your data as described herein.
📌 Plain-English Summary: We collect personal data to operate your account securely, process your transactions, comply with our legal obligations, and improve the Platform experience. We do not sell your personal data to third parties for their marketing purposes. You have the right to access, correct, and request deletion of your data at any time.
The following defined terms are used throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, identification number, location data, online identifier, or any factor specific to the physical, economic, or social identity of that person. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data. For the purposes of this Policy, 4t4t is the Data Controller in respect of all personal data collected through the Platform. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller, pursuant to written instructions and appropriate data processing agreements. |
| "Processing" | Any operation or set of operations performed on personal data, including collection, recording, storage, adaptation, retrieval, use, disclosure, and erasure. |
| "KYC" | Know Your Customer — the identity and address verification process required before withdrawal requests are processed, carried out in accordance with applicable anti-money laundering compliance obligations. |
| "Cookies" | Small text files stored on a User's device by the Platform or its third-party service providers to track session state, preferences, and analytical data. |
| "Sensitive Data" | A subset of Personal Data accorded heightened protection, including government-issued identification numbers, financial account information, and any data revealing health status or religious beliefs. |
4t4t collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through technical systems as you use the Platform, and from trusted third-party service providers where necessary to verify your identity or process your transactions.
3.1 — Data You Provide Directly
3.2 — Data Collected Automatically
4t4t processes your personal data for the following specific purposes. Where we rely on your consent as the legal basis, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your 4t4t account, authenticating your identity on login, and managing account settings and preferences. |
| Identity Verification | Conducting KYC checks to verify your identity and age (strictly 21+), complying with anti-money laundering obligations, and preventing fraud and identity theft. |
| Transaction Processing | Processing your deposits via Malaysian payment channels (DuitNow, FPX, TNG eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong) and withdrawals to your verified account. |
| Service Delivery | Providing access to our 2,000+ casino games, live casino tables, sports betting markets (including Liga Super Malaysia, EPL, UFC), and VIP loyalty programme. |
| Responsible Gambling | Monitoring your gaming activity to identify signs of problematic behaviour, enforcing deposit and session limits you have set, and processing self-exclusion requests. |
| Customer Support | Responding to your enquiries, resolving disputes, and maintaining records of support interactions for quality assurance and compliance purposes. |
| Legal Compliance | Meeting our obligations under applicable anti-money laundering legislation, record-keeping requirements, and regulatory obligations applicable to online gaming operators. |
| Marketing (Consent) | Sending you promotional offers, bonus notifications, and personalised game recommendations — only where you have provided explicit consent. You may opt out at any time. |
| Platform Improvement | Analysing usage patterns and performance metrics to improve the Platform's user experience, game performance, and payment processing systems. |
| Fraud Prevention | Detecting and investigating suspicious account activity, multi-account abuse, bonus exploitation, and any other conduct that may constitute a breach of our Terms and Conditions. |
4t4t processes personal data on the following legal bases, depending on the specific purpose of processing:
4t4t does not sell, rent, or trade your personal data to third parties for their own independent marketing purposes. We may, however, disclose your personal data to the following categories of recipients where necessary and proportionate to the purposes described in this Policy:
All third-party Data Processors engaged by 4t4t are required to handle your personal data in accordance with appropriate contractual safeguards and applicable data protection principles. We do not permit third parties to use your data for their own purposes beyond the specific service they are providing to 4t4t.
4t4t retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | Duration of account, plus 5 years following permanent account closure, unless a longer period is required by applicable law. |
| KYC Identity Documents | 5 years from the date of last transaction or account closure, whichever is later, in accordance with standard AML record-keeping requirements. |
| Transaction Records | 5 years from the date of each transaction, in line with applicable financial record-keeping obligations. |
| Customer Support Records | 3 years from the date of the most recent interaction, retained for dispute resolution and quality assurance purposes. |
| Marketing Consent Records | Until consent is withdrawn, plus 2 years thereafter as evidence of the prior consent status. |
| Technical & Usage Logs | Up to 12 months from collection, or longer where retained as part of a fraud investigation. |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is feasible.
4t4t implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our key security measures include:
⚠️ Important: While 4t4t maintains robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account. We will never ask for your password via email or live chat.
The 4t4t Platform uses cookies and similar tracking technologies to operate essential platform functions, remember your preferences, analyse usage patterns, and — where you have provided consent — deliver personalised content. The categories of cookies we use are as follows:
You may manage your cookie preferences at any time through the Cookie Settings accessible in the Platform footer. Note that disabling strictly necessary cookies will prevent the Platform from functioning correctly. Most web browsers also allow you to block or delete cookies through your browser settings; however, doing so may affect your ability to use certain features of the Platform.
Subject to applicable data protection law and certain limitations, you hold the following rights in relation to the personal data 4t4t holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Subject Request". We will respond within 30 days of receiving a verifiable request.
You may request a copy of the personal data we hold about you and information about how it is used.
You may request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
You may request that we restrict processing of your data in certain circumstances, for example while the accuracy of data is being contested.
You may request receipt of your personal data in a structured, commonly used, machine-readable format where technically feasible.
You may object to processing based on our legitimate interests or for direct marketing purposes. Marketing objections will be honoured immediately.
Where your request cannot be fulfilled — for example, because retention is required for legal compliance purposes — we will explain the reasons in our response. We may require you to verify your identity before processing a data subject request to prevent unauthorised access to another person's data.
The 4t4t platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our KYC process, and accounts found to belong to underage individuals will be immediately suspended and all associated personal data will be securely deleted, except where retention is required for legal or regulatory compliance purposes.
If you believe that a minor has registered an account on 4t4t or that their personal data has been submitted to us without appropriate parental authority, please contact us immediately at [email protected]. We will investigate and act promptly to remove the account and any associated data.
🛡️ Parental Controls: If you are a parent or guardian and are concerned about underage access to online gambling platforms, we encourage you to use parental control software and to have open conversations with young people about responsible internet use. Our Responsible Gambling page contains further guidance and links to support resources.
In the course of providing our services, your personal data may be processed by 4t4t's infrastructure providers, payment processors, and technology partners located in jurisdictions outside Malaysia. Where such international transfers occur, 4t4t ensures that appropriate safeguards are in place to protect the security and integrity of your data, which may include:
Your data is never transferred internationally for the purpose of circumventing applicable data protection obligations. If you wish to obtain further information about the specific safeguards in place for any international transfer of your data, please contact us at [email protected].
4t4t may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer. Where material changes are made to this Policy, we will notify you by email to your registered address or via a prominent notice on the Platform no less than 14 days before the changes take effect (except where changes are required urgently for legal or security reasons).
The "Effective Date" displayed at the top of this document will reflect the date on which the most recent version of this Policy entered into force. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
If you do not agree with any changes made to this Policy, you are entitled to close your account by contacting our support team. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 4t4t, please contact our Data Protection and Privacy team through any of the following channels:
📧 Email (Privacy Enquiries): [email protected] — please use the subject line "Privacy Enquiry" or "Data Subject Request".
💬 Live Chat: Available 24/7 through the chat widget on the Platform. Our agents can direct your enquiry to the appropriate compliance team member.
⏱️ Response Commitment: We will acknowledge all privacy-related enquiries within 48 hours of receipt and provide a substantive response to data subject requests within 30 calendar days. Complex requests may require an extension of up to a further 30 days, of which we will notify you in advance.
If you believe that 4t4t has not handled your personal data in accordance with this Policy or applicable data protection law, you have the right to lodge a formal complaint with your relevant national data protection supervisory authority. We would, however, appreciate the opportunity to address your concern directly before any such referral.
Six core commitments that define 4t4t's approach to data protection — summarised for quick reference. The full policy above governs your rights.
All sensitive personal data — including KYC documents, payment references, and account credentials — is encrypted at rest using AES-256 encryption. Your data is unreadable to any unauthorised party.
4t4t does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Your information is used only to operate and improve the services you have requested from us.
Promotional emails, bonus notifications, and personalised offers are only sent where you have explicitly opted in. You can withdraw consent and unsubscribe at any time, instantly, from your Account Settings.
Access, rectification, erasure, restriction, portability, and objection rights are available to all registered 4t4t users. Submit a request via email and we will respond substantively within 30 calendar days.
We keep your data only as long as necessary. Most account data is retained for 5 years post-closure in line with AML record-keeping requirements, then securely deleted or irreversibly anonymised.
Non-essential cookies — analytics and marketing — are only activated with your explicit consent. Strictly necessary cookies required for the Platform to function are the only ones active by default.
Our support team is available around the clock to address any data protection questions or to help you exercise your privacy rights. We are committed to responding within 30 days. For players aged 21 and above only.